The Award-Winning Student Engagement Platform

Revolutionising the student experiences for third level institutions across Europe with personalised support and deep insights to drive student service innovation

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Trusted by leading institutions

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Galvia drives engagement

  • 24/7 Student Support

    An AI-powered chatbot that simultaneously addresses thousands of student queries, in multiple- languages across multiple platforms such as WhatsApp, the college app, your LMS, and web browsers.

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  • Student Insights & Knowledge Hub

    A centralised dashboard providing key engagement metrics and user-friendly tools to identify key trends and topics, understand student needs, and enhance support effectiveness. Identify content gaps, tag relevant teams and seamlessly update the knowledge base, ensuring continuous improvement and more relevant responses for students.

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  • Well-being Check-Ins

    Allows students to ask questions and get answers in their preferred language, ensuring clarity and accessibility.

    Our Digital Check-in tool regularly prompts students to reflect on how they are feeling, creating an early intervention opportunity. Based on their answers, the chatbot will provide tailored resources, suggest relevant services, or guide them toward appropriate support structures, fostering early intervention and proactive care.

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  • Surveys & Sentiment

    Ask your students for feedback using our survey tool and # feedback feature. Understand what’s important to them and their opinions on all aspects of student life.

    Use our sentiment analysis tool to understand feedback and drive student service innovation.

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Seamless integration with your EdTech Ecosystem

 Provide students with a single access point for information and support by connecting the platform to your existing systems including Learning Management Systems, Ticketing Systems, Student Portals, and Learning Tools

Safeguarding Student Success Throughout their Journey

Better Managed Resources

Automate tasks, reduce workload, and simplify knowledge hub updates, saving time for more one-to-one student engagement and service quality.

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Mapping Care Pathways

By mirroring existing support pathways, the students’ digital experience matches the quality and sensitivity of care they receive in person.

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Student Wellbeing

24/7 on-demand support means students receive timely guidance, while support staff gain insights into student needs, helping prioritise concerns and improve care.

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Staff Insights

Support staff receive valuable data-driven insights, enabling them to make informed, proactive decisions. By analysing student interactions and behaviour trends, staff can identify emerging concerns, prioritise interventions, and tailor support strategies, ensuring resources are allocated effectively and student needs are prioritised.

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Track Record of Success

Safeguarding Student Success
We partnered with one of Ireland’s leading Universities to extend the reach of the student services team. Read More
Beyond the Chatbot
At the frontend of the platform, an AI chatbot “Hallam Helper” will serve as a virtual assistant for students at the University. Read More
Award Winning Innovation
In late 2023, our client, The University of Galway won a THE Award for digital innovation for adopting our AI-powered platform. Read More

Discover how the University of Galway uses Galvia’s Al solutions and insights to optimise internal resources and prioritise student success.

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